The Importance of Communication in Research

Thursday, December 21, 2023 at 12:00p.m. - 1:00p.m.

The Society of Clinical Research Associates (SoCRA), a non-profit and educational membership organization committed to providing education, certification, and networking opportunities to all persons involved in clinical research activities, presents "The Importance of Communication in Research." 


Communication between a study sponsor, CRO, and the site(s) are critical for the success of the study. During this presentation, we will discuss and investigate passive and active forms of communications, what works, and why communication between each group is imperative. The presenter, Jennifer Selmer-Larsen, is a seasoned clinical researcher who has experience at the site level, CRO level, and directly working for device and pharmaceutical companies.

The presentation will address:

  • Types of communication - passive (e-mail, database ) vs. active (phone call, joining meetings)
  • Tasks associated with direct and indirect communication (query resolution, eligibility and protocol questions, SAE submissions, etc.)
  • What works and why it works (real-life examples)
  • Areas for improvement as we continue in the clinical research field


This presentation will be led by Jennifer Selmer-Larsen, Local Trial Manager, Amgen Pharmaceuticals.


This event is open to SoCRA and non-SoCRA members.

Cost: Admission to this presentation is free.
Credit: SoCRA Members may claim 1 CE towards SoCRA Recertification. 
Only SoCRA members will receive a certificate of attendance. 

For more information, please contact Alise Lombardo and Brianna Forte at

Meeting Information

Due to COVID-19 restrictions the meeting will be held remotely via Microsoft Teams.

Join the Teams Meeting

Meeting ID: 275 851 851 123 
Passcode: rnmfyg 

Or call in (audio only) 
+1 401-226-0907,,898121633# United States, Providence 
Phone Conference ID: 898 121 633# 

Location Information

Virtual presentation via Microsoft Teams